TOPIC: Mails not sending anymore

If you add many-many products, then you need to check the PHP setting "max_input_vars". Sometimes it is necessary to increase this value if you add many products.

Thank you very much for this quick reply - much appreciated!

Could you please tell me in which file I can change this value, and where the file is located?

Many thanks!

You can add "max_input_vars" variable into php.ini file or .htaccess file in the root folder of your site on hosting. Ask your hosting provider about how you can increase php setting "max_input_vars". Also you can use Google search to learn how to increase "max_input_vars" value.

You can calculate estimated "max_input_vars" value by the formula:

Number of products * 4

Ok, I will check with the host as i don't seem to have access to php.ini.

Thanks again!

Problem solved! As you said, the value max_input_vars had to be raised.

In case anyone has the same problem:

I am on a shared hosting so I don't have direct access to the php.ini file. However, you can create a file names .users.ini (place it in your public_html) and put the following value in:

max_input_vars = 5000

You can choose the value yourself, standard on most servers is 1000 which was too low as I had more than 400 products and apparently you have to do value *4

Alternatively, your host can do it for you if you ask them.

Thanks for the help, great support!

wismerhill wrote:
Each hosting allows different ways to change the PHP settings. Your way (.users.ini file) is individual for your hosting. But other hostings supports another way: creating php.ini file in your root site folder, or adding PHP setting in .htaccess file in your root site folder.

You need to ask your hosting provider about the way to change PHP settings in any case.